Grok Bot can request refunds and finish more checkouts itself
TL;DR
On November 3, 2026 Grok Bot's changelog says the Bot can ask for a refund on a subscription charge, and that it lists each way to ask before it sends anything. After you approve a flight, stay, or grocery cart and its total, it pays on its own unless something material changes.
- Status
- Live
- Released
- Plans
- Grok Bot; some Slack and Teams behavior called out separately
- Source
- —
What changed
The November 3, 2026 changelog entry, "Refund requests and smoother checkout," also includes versions 0.78.2 and 0.78.3.
New
- The Bot can ask for a refund on a subscription charge. It lists each way to ask before it sends or submits anything.
- When a Bot starts a cloud agent, the chat shows their exchange as a conversation, with the agent's icon and name.
- The Tasks pane lists cloud agents a Bot started as Working, Run failed, or Status unavailable. A finished agent shows Working again when a follow-up starts.
- Dictation can go out as a voice memo. It plays in the chat and has Show transcript.
- A Team Bot can suggest other team Bots that fit a request and link to a chat with one. The changelog marks this Teams.
Checkout and work tracking
- After you approve a flight, stay, or grocery cart and its total, the Bot pays on its own and asks again only if something material changes.
- When a site asks for payment for a plan, credits, a top-up, or a domain, the Bot handles checkout instead of handing you the screen.
- Checkout with a saved card always waits for you to tap Pay on the order card before it fills in the card.
- When the Bot rebuilds a usual order, it opens with what is out of stock and what changed price.
- Pull request links in replies update their status when the pull request merges or closes, without an app restart. The changelog says this needs Grok Bot 0.72.0 or later.
Slack and Teams fixes in the same notes include a Link Account button when you mention a Bot in Slack without a linked account, Slack Connect uploads loading in chat, and connector permission cards that ask only about the connector in use. An MCP server on a private Tailscale network tells you to connect the tailnet from the Tailscale plugin. Plugin installs follow the team allowlist.
Why it matters
Refund requests are not sent the moment you say "get my money back." The Bot lists the ways to ask, and it waits before it submits. Read that list. A subscription refund and a one-off order refund are not the same form.
The payment change cuts the other way. Once you have approved a flight, a stay, or a grocery cart and the total, the Bot pays without a second tap unless something material changes. A saved card still waits for Pay on the order card before the card number is filled in. Those are two different gates. Do not assume every purchase now auto-pays, and do not assume an approved cart will stop and ask again.
Cloud agents a Bot starts show up as their own conversation and as rows in Tasks. Status unavailable means the pane could not read the run. It is not the same label as Run failed.
Frequently asked questions
Will the Bot submit a refund as soon as I ask?
No. The changelog says it lists each way to ask before it sends or submits anything.
When does checkout proceed without another prompt?
After you approve a flight, stay, or grocery cart and its total, the Bot pays on its own and asks again only if something material changes. A saved-card checkout still waits for Pay on the order card before filling in the card.
Where do I see a cloud agent the Bot started?
In the chat, as a conversation with the agent's icon and name, and in the Tasks pane as Working, Run failed, or Status unavailable.